Refund & Cancellation Policy

Order Cancellation

  • Orders can be canceled within 24 hours of placement, provided they haven't been dispatched.

  • To cancel an order, customers should contact customer support promptly

2. Refund Eligibility

  • Refunds are applicable under the following conditions:

    • Receipt of damaged or defective products.

    • Incorrect product delivered.

  • Refund requests must be made within 7 days of product receipt.

3. Refund Process

  • Customers must provide proof of purchase and photographic evidence of the issue.

  • Upon verification, refunds will be processed to the original payment method within 7-10 business days.

4. Non-Refundable Items

  • Products that have been used or are not in their original packaging are not eligible for refunds.

  • Items purchased during promotional sales or with discount codes may not be refundable.

5. Return Shipping

  • In cases of product defects or errors on the company's part, return shipping costs will be borne by Doshi Laboratories.

  • For other return reasons, customers may be responsible for return shipping charges.

For any further assistance or queries, customers can reach out to Doshi Laboratories at: