Refund & Cancellation Policy
Order Cancellation
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Orders can be canceled within 24 hours of placement, provided they haven't been dispatched.
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To cancel an order, customers should contact customer support promptly
2. Refund Eligibility
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Refunds are applicable under the following conditions:
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Receipt of damaged or defective products.
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Incorrect product delivered.
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Refund requests must be made within 7 days of product receipt.
3. Refund Process
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Customers must provide proof of purchase and photographic evidence of the issue.
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Upon verification, refunds will be processed to the original payment method within 7-10 business days.
4. Non-Refundable Items
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Products that have been used or are not in their original packaging are not eligible for refunds.
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Items purchased during promotional sales or with discount codes may not be refundable.
5. Return Shipping
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In cases of product defects or errors on the company's part, return shipping costs will be borne by Doshi Laboratories.
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For other return reasons, customers may be responsible for return shipping charges.
For any further assistance or queries, customers can reach out to Doshi Laboratories at:
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Email: info@doshilaboratories.com
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Phone: +91 22 2804 6161